Andrea Hart (Copy of original) (Copy of original)

There’s no reason you’d connect the woman at our coffee shop with undocumented Zimbabweans or…be aware of her reporting on the policies of South African authorities.

These are experience Andrea Hart herself hadn’t imagined.

Some years back the kid who was the first in her family to go to college and to travel overseas caught a break. Her feel for words and ideas earned her a full scholarship at Northwestern’s Medill School of Journalism.

She learned that a muscular press is vital for a democracy and that groups lacking the ability to tell their story will be exploited.

While studying abroad she reported on economic migrants for the Cape Times and later covered general news and features at South Africa’s first totally interactive newspaper.

Fast forward ten years, Andrea now heads up community engagement activities at City Bureau. She is a cofounder of the non-profit, civic journalism lab.

Paid journalists are brought together to provide access to quality, trustworthy information that helps urban communities generate their own solutions. Residents receive hands-on training while engaging in civic processes. City Bureau fills the need for tech support and working space.

In a world of hard facts and stubborn realities, of two steps forward and one step back, professional burnout is a constant possibility. As a powerful affirmation for its staff members, City Bureau (which is not funded by taxpayer dollars) recently won a $1 million grant from the MacArthur Foundation.

The last time we had coffee Andrea said it’s important to “avoid the hero narrative” as something that can isolate an underserved community and make its people forget their own strength.

“Heroics are a false God.” she added.